Booking Policy:
Rates:
The mentioned prices may fluctuate due to the changes of surcharge, fees, taxes or currency status without prior notice. The actual prices will be officially confirmed at the time of booking. Please kindly verify with your H.I.S. representative.
Reservation:
-If the minimum number of participants (one) is not met two months before the scheduled departure date, the tour may be cancelled.
-The tour will begin in your hotel lobby on the second day at 8:30am. Please make sure to arrive in Japan on or before the previous day
-This is not a private tour, and you will be joined by other guests
Pertinent Information Before Travel
HOTEL
-Twin room size shall be at least 15sqm, and single room size will be at least 10sqm
-The hotel rooms are considerably smaller than western ones.
-The ceilings are much lower, giving a perception of the scope of the rooms.
-The normal double beds are French-sized (140cm x 200cm), with a few hotels featuring double rooms with a double bed.
-Rooms with double beds or smoking rooms must be specially reserved and, because of the scarcity, cannot be guaranteed.
-The pajamas and yukata provided by the hotel are only for use in the hotel.
TRAINS
-The spaces for suitcases on Japanese trains are very limited (this is the reason for the separate transport of the luggage in our packages).
-For the packages that mention the JR Pass, our assistant or guide will help with reserving the train (for the tours with a guide, we cannot guarantee that the whole group can sit together). It is only possible to reserve the trains after arriving in Japan and there may be no availability for the trains mentioned in the program.
-Please refrain from talking loudly on the train.
-Talking on the phone on the train is forbidden.
-Commuter trains and arterial roads in big cities such as Tokyo and Osaka are crowded during the rush hour, and in the mornings and evenings.
-If trains are crowded at particular times, you may not be able to sit next to your companions
-The bus transfer to Kawaguchiko on day 3 may be shared with passengers of other nationalities.
DURING THE MEALS
-Breakfast may be served as a set menu instead of a buffet style
-Breakfast may not be available depending on the time of the return flight on the last day. There will be no refund in this case.
-Japanese meals rarely include desserts. Sometimes there will be a small plate with fruits that accompany the main dish.
-In some typical restaurants it is obligatory to take off your shoes. We recommend wearing stockings or socks (this is not obligatory).
-For special food needs and requests (allergies, vegetarians, etc.), please state them during your reservation, so that we can inform the restaurants.
VISITS
-Sightseeing tours are walking tours
-Colored leaves sightings are never guaranteed, as the date they bloom changes each year
-Mt Fuji may not be visible due to weather conditions beyond our control
-Schedules, sightseeing spots, and the order of visits is subject to change due to traffic conditions, weather conditions, and other local conditions
-Often during temple/shrine visits, guests will have to take off their shoes. We advise wearing socks (not obligatory, but do not go barefoot).
-Cultural properties may be under renovation and covered.
-Itinerary may change due to inevitable causes such as closing, natural disasters, traffic jams, etc.
OTHER
-You are not allowed to stand and smoke on the street. Smoking is permitted only in designated smoking areas.
TRAVEL ARRANGEMENT OPTIONS
If you plan to extend your trip, we can also arrange
- Hotel Accomodations other than specified in the itinerary
- Japan Rail Pass and Rail Tickets
- Japan Air Pass and Domestic Flights
- Airport Transfers
- Day Tours
- etc.
We can also arrange your international flights between any cities in the U.S. and Japan at our special airfare. Please ask your agent for more details.
Cancellation Policy
| Until 26 days before departure date | No Charge |
|---|---|
| 25-19 days before departure date | 10% Cancellation Penalty of Total Price |
| 18-12 days before departure date | 30% Cancellation Penalty of Total Price |
| 11-8 days before departure date | 50% Cancellation Penalty of Total Price |
| 7 days or less before departure date | 100% Cancellation Penalty |